All parcels will be marked as "Gifts" or "Samples" to avoid fees imposed by Customs, but the recipient will be fully responsible for the charges if there is any.
Please tell us the deadline for receipt when you place order.
It will take 10 working days to tailor your dresses by professional dressmaker. Also it will take about 10-14 working days for the package travel from our facilities to your destination, the exact shipping time
are based on the shipping company (DHL, EMS) standard.
We are not responsible for reshipment if you provided us with an incorrect address.
ReturnUnwashed, unworn, or defective merchandise may be returned within 4 days from the date merchandise was received. Item(s) must be returned in condition received or merchandise will be returned to sender.Â
We cannot accept returns or exchanges on custom sized dresses or on dresses that have been customized by the designer for you.
For every refund,restocking fee and the shipping fee will be deducted from the refund amount.Buyer is
responsible for the shipping charges to return.
To contact customer service for questions or to obtain a return address, please email us with your order number and details (a picture)